SkyBitz a division of Telular is the leading remote asset tracking and information management service provider, specializing in real‐time decision-making tools for companies with unpowered assets is currently looking for a Customer Success Manager to join our team in Herndon, VA.
This position is responsible for ownership of the customer relationship, upsell, renewal and retention from point of sale. As a CSM, you will be responsible for driving the adoption of SkyBitz products and services, retention, and growth of a portfolio of Customers. The CSM will serve as primary point of contact with our enterprise customers and engage with cross-functional teams to successfully onboard and resolve or manage all issues for customers. Organize, follow up and be proactive about customer issues to ensure overall customer satisfaction and success.
The right candidate must understand the importance of proactive and regular customer engagement through steering committee processes, and is focused on building long-term strong relationships with our Customers.
Do you have a passion for Customers, willing to roll-up your sleeves to ensure the success of your Customers? If YES, apply today!
What we offer
To Apply: www.telular.com/#Careers